Home

Complaints
and troubleshooting

We pride ourselves on quality and reliability. If you have any concerns or doubts about the functionality or quality of our products, we are happy to provide support and assist you with any claims. We are here to help you resolve any issue and ensure your satisfaction with our products and services.

Our goal is to ensure that your automation machines operate at 100%. That’s why we offer comprehensive service to guarantee long-term reliability and maximum efficiency.

Minor Service (twice a year)

Includes routine maintenance and equipment condition checks.

  • Function check, cleaning and lubrication of the machine

  • Inspection and replacement of worn-out parts

  • Inspection of wiring and electrical connections

  • Equipment condition records

The price for minor service ranges from CZK 15,000 to 40,000 per year per machine, depending on the type of equipment, its complexity, and location.

Major Service (once a year)

Includes a comprehensive inspection and preventive maintenance to avoid serious failures and ensure long-term machine reliability.

  • Disassembly and inspection of key components

  • Calibration and adjustments

  • Replacement of worn-out parts

  • Testing and advanced diagnostics

  • Software and PLC check

  • Equipment condition report and recommendations for the following year

The price for major service typically ranges from CZK 50,000 to 150,000 per year per machine, depending on the scope of work, complexity, specific equipment requirements, and location.

We take care of you and your machines throughout their entire lifetime

Vyvial

Jaroslav Vyvial

Phone: +420 605 588 244

Service leader

horak

Zdeněk Hrňa

Phone: +420 725 109 270

Service technician

(doc, pdf, xls, max 30 MB)